Fabric

FAQ - Participants

Taking a Survey
Someone contacted me about a “Fabric video survey” - what’s next?
If someone has contacted you to participate in a Fabric video survey, it means that they value your opinion and would like to ask you some questions about a topic they are researching!
A Fabric video survey is a set of questions (usually 10 questions per study) about a topic that you likely have some level of experience with. The video survey is administered through the Fabric platform, which will walk you through each question one by one. Each question will prompt a video response from you (30-60 seconds long), which you will record on the platform. The video survey can be accessed on the platform on any camera and microphone enabled mobile device or laptop/desktop computer.
Once the researcher has set their questions up in the Fabric platform, they will send you an email invitation that has a link to access the study and submit your video responses through the platform. The email invitation will come from “no-reply@fabric.is.” If the researcher has sent email invitations out, make sure to check your spam folder as well.
Fabric video surveys usually have a deadline and it is important to participate and submit your video responses as soon as you’ve received the email invitation, before the deadline. Most Fabric studies have limited seats available, and researchers may invite more people than they need, so we recommend submitting your video responses and completing your Fabric study ASAP once you’ve received the email invitation to ensure that you can participate before the study fills up and you can receive payment for your video responses.
If you successfully participate in a Fabric video survey and submit all of your video responses before the study fills up or the deadline has passed, you will receive payment for your participation via PayPal.
What if I never received an email invitation?
If someone has set up their Fabric video survey and sent you an email invitation, that email invitation that gives you access to the study will come from “no-reply@fabric.is.” If you can’t find the email invitation, make sure to check your spam folder as well.
If you are sure that the researcher has sent email invitations out but you cannot find yours in your spam folder, contact the researcher to let them know and make sure they have the correct email address. They may ask you for an alternate email address and try to send you a new invitation.
What do I need in order to participate in a Fabric video survey and get paid?
A Fabric video survey is administered through the Fabric platform, which will walk you through each question one by one. Each question will prompt a video response from you (30-60 seconds long), which you will record on the platform.
The video survey can be accessed on the platform on any camera and microphone enabled mobile device or laptop/desktop computer.
      1. If you would like to complete your Fabric video survey on a mobile device, download the mobile app from your app store and then return to the email invitation to access the link to the study. The link will open up your mobile app and take you directly into the survey where you can start submitting video responses to the survey.
      2. If you would like to complete your Fabric video survey on a camera and microphone-enabled laptop or desktop computer, you can do so within a web browser (we recommend Google Chrome). Follow the link in your email invitation on your web browser to start submitting video responses to the survey.
Fabric video surveys usually have a deadline and it is important to participate and submit your video responses as soon as you’ve received the email invitation, before the deadline. Most Fabric studies have limited seats available, and researchers may invite more people than they need, so we recommend submitting your video responses and completing your Fabric study ASAP once you’ve received the email invitation to ensure that you can participate before the study fills up and you can receive payment for your video responses.
If you successfully participate in a Fabric video survey and submit all of your video responses before the study fills up or the deadline has passed, you will receive payment for your participation via PayPal.
Do I need to download the Fabric mobile app?
If you would like to complete your Fabric video survey on a mobile device, download the mobile app from your app store and then return to the email invitation to access the link to the study. The link will open up your mobile app and take you directly into the survey where you can start submitting video responses to the survey.
Alternatively, you can complete your Fabric video survey on a camera and microphone-enabled laptop or desktop computer, within a web browser (we recommend Google Chrome). Follow the link in your email invitation on your web browser to start submitting video responses to the survey.
How do I record good videos?
At Fabric, we value authentic video responses from everyday people, so it’s okay if you aren’t a professional videographer! However, minimum requirements for acceptable video include:
      1. In most instances, having your face and shoulders within the frame of the video
      2. If the question asks you to show your surroundings, certain items etc, making sure the subject is within the frame of the video and easily visible
      3. Minimal background noise so that we can hear you talking or narrating the video response
      4. A thorough, honest response to the question (30-60seconds per video response)
If the researcher feels that any of the criteria above have not been met, Fabric may reach out to you and ask you to re-record your video(s) before you can receive payment for your participation.
Right after you record a video response, you will have the opportunity to play it back and review your video before submitting it. If you want to re-record your video, you can do so as many times as you need before submitting the video and moving on to the next question.
For more tips on how to record good video responses, click here:
What if my videos are taking a long time to upload?
If your videos are taking a long time to upload, we recommend closing the app or the web browser and accessing the study through your email invitation link again once you’ve moved to an area with better wi-fi / connectivity.
If you haven’t answered all of the questions in your Fabric video survey yet, you can still close the app or web browser and revisit the survey through the email invitation link. The link will take you to the question where you left off.
How do I know when I’ve finished the survey?
As you respond to each question in the survey, you will be able to see how many questions are left (i.e. if you are on question 2 in a 10-question study, you will see “2/10” to note your progress).
Once you submit your last video, there will be no more questions/prompts.
If you haven’t answered all of the questions in your Fabric video survey yet, you can still close the app or web browser and revisit the survey through the email invitation link. The link will take you to the question where you left off.
Account & Payment
Do I have to create a Fabric account to take a survey?

You do not need to create a Fabric account to take a survey, since your access to the study is tied to the email address that the researcher has invited into the study. You can access the Fabric study through the email invitation sent to you from no-reply@fabric.is. Once you have completed the study, or the study has closed (because the seats have been filled or the deadline has passed), the study will no longer be accessible through the email invitation.

How and when do I get paid?
If you successfully participate in a Fabric video survey and submit all of your video responses before the study fills up or the deadline has passed, you will receive payment for your participation via PayPal.
Payments are processed through PayPal 24 hours after you complete the study by submitting all of your video responses before the study fills up or the deadline has passed.
What if I don’t have a PayPal account?

If you don’t have a PayPal account, you will still receive an email notification from PayPal regarding your payment and how to access the money.

Privacy & Legal

Please click here to read our full terms and conditions for researchers and here for our privacy policy.

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