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Use Cases

The kinds of studies teams run on Fabric, from new business pitches and ad concept tests to in-home use tests and journey mapping.

Researcher pointing at wireframe sketches pinned to a wall
Sep 20214 ways Fabric works with traditional qualitative researchUse Fabric to recruit in advance for ethnographies, sharpen discussion guides, and follow up with consumers after traditional fieldwork.Read more
Woman relaxing on a couch with a white dog
Sep 2021Conduct a deep-dive with one key audience segmentLearn about your target audience, including their opinions and lifestyles, brand affinities, product usage, and more.Read more
Group of people stacking their hands together
Sep 2021Create highly unique audience segmentsIdentify key behavioral or attitudinal differences amongst audiences to develop a segmentation strategy (or drill down on one specific segment).Read more
Baby peeking out from under a white towel
Sep 2021Creative and inspiring use cases of FabricThe following is a short list of ways in which we and/or our clients have employed the platform creatively to extract new and unusual insights.Read more
Hand-drawn wireframes of a mobile app
Sep 2021Early stage prototype analysisDevelop products with the right features. Test early stage prototypes and successive iterations to identify the features that will ensure market success.Read more
Hand pinning locations on a journey map on a whiteboard
Sep 2021Find unmet needs along the customer journeyIdentify, understand and catalog the unmet needs of your current customers along their customer journey to inform existing product and service improvements.Read more
Overhead view of a team working with charts, laptops and notes
Sep 2021Gather insightful research videos, fast, to win new businessRapidly gather compelling customer research videos for new business pitches that demonstrate insight and empathy for a client’s market, brand or product.Read more
Black-and-white Old Forester bourbon ad painted on a wall as a pedestrian walks by
Sep 2021Get visceral and authentic reactions to new ad conceptsEvaluate resonance, relevance and overall impressions of new concepts, platforms, messages, headlines, and taglines.Read more
Four study participants recording video answers on their phones in stores and public places
Sep 2021Get visceral and unvarnished reactions to messagingTest the relevance and resonance of your company’s messaging: advertising, website, packaging and more.Read more
Crowd crossing a street lined with neon billboards at night
Sep 2021Help determine how, or if, to extend an existing ad campaignUnderstand the core advertising equities, assets and characteristics of a current ad campaign in order to learn how best to evolve it.Read more
Pinboard of sticky notes and photos labeled location, safety and density
Sep 2021Identify core equities of current advertisingUnderstand consumer perceptions of the core advertising equities of your brand: platform, key messages, music, visuals, featured characters, tone and more.Read more
Woman working on a laptop while sitting on the floor beside a bed
Sep 2021In Home Use TestGet raw consumer feedback to product and service use in home to benchmark features and pain points and inform future product and service improvements.Read more
Overhead view of a desk covered with charts, sticky notes and a laptop
Sep 2021Journey MappingHave consumers show you their journey through a decision, product use or consumption journey.Read more
Man recording himself on his phone in a kitchen
Sep 2021New Concept TestGet to know your core target audience, intimately, by delving into their attitudes and lifestyle, brand affinities, product use and more.Read more
Skincare bottles and a jar of body polish on a shelf
Sep 2021Packaging testingGather reactions to new or existing packaging. This is particularly helpful for products where there is no sales assist on the retail floor.Read more
Store display with a jacket, a backpack and a paddle on a wooden wall
Sep 2021Physical environment and product user testingGather visitor reactions to new displays and environments, and capture opinions, pain points and areas of delight to refine retail environments, displays and services.Read more
Parcel wrapped in brown paper and string, with a shipping label
Sep 2021See visceral and emotional reactions first-hand as customers unbox productIf you’re unsure what the experience is like for consumers, watch and learn as they open product packaging and provide unvarnished reactions to the process.Read more
Colleagues passing a folder across a desk covered with laptops
Sep 2021Supercharge your creative brief with consumer insightBring inspiration to your creative brief with video-based insights to energize and focus your creative teams.Read more
Overhead view of a laptop and a hand-drawn business sketch on a desk
Sep 2021Uncover core brand perceptionsGain insight into consumer brand perceptions to inform brand (re)positioning and increase brand valuation efforts.Read more
Man filming himself while pointing at products in a grocery freezer aisle
Sep 2021Understand customer experiences through the eyes of the consumerGather visitor reactions to new stores, restaurants, drive-thrus and more. Observe the visitor experience and capture opinions, pain points and areas of delight.Read more
Man in a cowboy hat browsing a clothing rack
Sep 2021Watch consumers weigh in via video at critical points on their journeysHave consumers show you their journey through a decision, product use, event or consumption moment.Read more

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