Gather insightful research videos, fast, to win new business

Advertising & Marketing

Gather insightful research videos, fast, to win new business

Rapidly gather compelling customer research videos for new business pitches that demonstrate insight and empathy for a client’s market, brand or product.

How the process works

Identify areas of inquiry for rapid exploration.
Use Fabric remote video capture to gather participant responses to their experiences.
Conduct inquiries to fully understand user expectations and the cognitive models they associate to the product or environment experience.
Capture the product/environments context and the artifacts and elements influencing the user experience.

Methods used

User narrated walkthroughs of physical product usage and environment visits
Invite your own participants or allow Fabric to recruit participants to develop a fast turnaround study to surface relevant consumer values, perceptions, and behaviors
Use Fabric remote video capture to gather perceptions to areas of inquiry
Capture emotions and reactions to new and/or existing consumer-facing materials
Conduct a broad inquiry to demonstrate the similarities and differences across markets
Use Fabric’s sentiment and emotion based AI to bring insights to life

Timing and cost

Studies can be set up in minutes and usually involve 10 or more participants. Videos, transcripts, and analysis through Fabric’s AI show up as soon as participants complete their surveys.
The “Bring Your Own Recruits” option starts at $50 per person. Each person you invite from your list answers up to 10 questions per study, yielding 10 x 1 minute video responses per person. Includes transcripts (machine & human for accuracy), and access to our sentiment and emotion based AI.
The “DIY + Recruit” option starts at $250 per person, and you create a study recruiting from our proprietary database of over 250,000 respondents. Each person answers up to 10 questions per study, yielding 10 x 1 minute video responses per person. Includes screening, transcription (human + machine for accuracy), and access to our proprietary sentiment and emotion based AI.

Deliverable

Deliverable Example: 10 participants each answer 10 questions using the video on their smartphone or laptop. That produces 100 x 1 minute video clips and corresponding transcripts (both through Fabric’s AI, and a parallel service that includes a human pass to capture important emotional, attitudinal or cultural nuances).

All delivered via a cloud-based link that is shareable, and assets that can be downloaded (videos in MP4 format) to be used to bring the insights to life for presentations, and highly engage audiences

Examples

Fabric has helped global agency networks to independent creative boutiques successfully pitch major national and global brands, as well as smaller, niche products. Fabric has been used to get the conversations started in early chemistry-check meetings, inform and inspire creative briefings, develop and test creative and strategy materials, and help lead audience segmentation strategies.

Creative and inspiring use cases of Fabric

The following is a short list of ways in which we and/or our clients have employed the platform creatively to extract new and unusual insights.

In Home Use Test - Fabric

Get to know your core target audience, intimately, by delving into their attitudes and lifestyle, brand affinities, product use and more.

Packaging testing - Fabric

Gather visitor reactions to new - or existing - packaging. (This is particularly helpful for products where there is no sales assist on the retail floor).

In Home Use Test - Fabric

Get raw consumer feedback to product and service use in home to benchmark features and pain points and inform future product and service improvements.

Watch consumers weigh in via video at critical points on their journeys - Fabric

Have consumers show you their journey through a decision, product use, event or consumption moment.

Create highly unique audience segments - Fabric

Identify key behavioral or attitudinal differences amongst audiences to develop a segmentation strategy (or drill down on one specific segment).